Pax brings together the latest machine intelligence and expert facilitators to create new, better ways of working with large groups of people.
By combining the best of human and AI we create platforms for solving wicked problems and pathways to new sources of social data.
Here's how it works. Artificial Intelligence algorithms mine the rich conversational data to find the “signal amid the noise”.
These signals are sent to human facilitators to help them navigate the sea of text and contributors. They can intervene when and where needed; and look after upset people, encourage participation and move conversations forward.
This way large numbers of people can talk together, and be supported by a professional who keeps the discussion functional and yielding results for all.
And our intelligent reporting quickly summarises discussions, enabling customers and professional advisers to make objective conclusions about what people are saying and why.
And this is how truly well-informed and supported outcomes can endure.
Solving the engagement conundrum
By combining technology with skilled professionals, we’ve overcome two of the biggest challenges of large-scale human engagement:
- Information biases caused by different people’s styles and levels of confidence. Facilitated online dialogues enable everyone to be heard, not just the loudest and most confident.
- Practicalities and efficiencies of scale, where large face-to-face groups become too cumbersome and expensive to easily convene, but large online processes using existing collaboration tools become chaotic and directionless.